Record-breaking Mobile Money payments & remittances THE digital age has undoubtedly brought new and exciting opportunities for marketers looking to grow sales volumes and exploit avenues to generate higher profits. One indicator of economic growth and activity […]
By DeepPal Singh LUSAKA: Due to the COVID-19 pandemic, financial sector players are facing business pressures and economic uncertainty, which poses an obstacle for executing complex digital transformations. At the same time, the pandemic has accelerated most […]
DOCUMENTING a company’s growth is certainly a challenge for most organisations. This is mainly because business entities need a strong public relations unit that knows and understands how to effectively market a success story to achieve communication […]
LAST week’s blog discussed how being attentive to clients was an essential part of holding onto them to continue transacting business. And one of the danger signs of not being attentive to clients is negative feedback, which […]
THE August 12 general election outcome was a significant watershed moment for the Zambian economy. As mentioned in the previous Manic Industry Report, local businesses expected Zambia’s economy to bounce back, even before a single ballot was […]
The rapid kwacha appreciation AHEAD of the August 12 general election, the Zambian kwacha rapidly appreciated against major currency convertibles, setting off wild speculation as to the driving factors behind the sudden appreciation. According to financial market […]
By Eneyah Phiri In 2019, I joined Financial Sector Deepening Zambia (FSD Zambia), leading strategic communications. As I dove into understanding financial inclusion and how it impacts people’s lives (including learning a plethora of new acronyms), I […]
Finding ‘good people’ to sustain business development STARTING a company from scratch is a time-consuming process that needs the focus and attention of the founding directors to actualise a business entity from paper to reality. But growing […]
FINDING clients in a competitive market is always a difficult proposition. But keeping them after securing the business is almost as hard, if not more difficult. Good customer service is usually hard to deliver given the high […]
Local businesses expect Zambia’s economy to bounce back AS the Coronavirus vaccines are being rolled out across Zambia, with uptake having drastically increased in 2021, local businesses have reported that they are optimistic the country’s economy will […]
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